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Hospitality Net Industry News - USA & Canada
Updated: 7 weeks 1 day ago

Food for thought: Tours and Activities, a fad? State of AI in travel and more stories | By Martin Soler

May 2, 2018 - 12:17pm
With two exciting new projects on the way and a lot of travel, the newsletter has been delayed. The two projects are, Tell. Trends which is a paid quarterly report on the trends, possibilities and benchmarking ideas for the hotel technology and mark...
Categories: News

Aligning Software with the Human Touch | By Donna Jackson

May 2, 2018 - 12:14pm
As the General Data Protection Regulation (GDPR) looms and goes into effect within weeks, it's more critical than ever to ensure that consumer data is managed within the parameters, while also enabling hoteliers to build better relationships with th...
Categories: News

5 Signs It's Time to Change Your Hotel Property Management System | By Jos Schaap

May 2, 2018 - 11:47am
Sticking with an outdated solution only leads to a drain on resources and the loss of opportunities while making a change to your hotel PMS can reinvigorate your brand, increase revenue, and drive loyalty. Here are five signs that it is time to chan...
Categories: News

We're The Front Desk, Not The Shipping Department | By Shep Hyken

May 2, 2018 - 11:11am
The short version of my story is this: At a recent conference, the client gave their speakers a gift - a backpack filled with swag that included fancy water bottles, fleece pull-overs and more. This wonderful gift was a little large to fit in my sui...
Categories: News

The Luxury Collection And Sofia Sanchez De Betak Unveil Vibrant Kimono-Inspired Capsule Collection

May 2, 2018 - 10:53am
The Luxury Collection Hotels & Resorts, and Sofia Sanchez de Betak, graphic designer and creative director, are pleased to announce the launch of an exclusive capsule collection, CHUFY x The Luxury Collection.The 36-piece capsule collection is inspi...
Categories: News

Moxy Hotels Teams Up With Comedy Powerhouse Upright Citizens Brigade (Ucb) To Create Brand-Wide Crew Training

May 2, 2018 - 10:49am
Moxy Hotels, Marriott International's experiential hotel brand, announced today a multifaceted collaboration with the award-winning improv theater, Upright Citizens Brigade (UCB). The two brands will team up to debut an original employee crew traini...
Categories: News

Hampton by Hilton Unveils New Prototype

May 2, 2018 - 10:42am
MCLEAN, Va. -- Hampton by Hilton, Hilton's (NYSE: HLT) upper-midscale brand, announced today a new Hampton Inn & Suites by Hilton and Hampton Inn by Hilton prototype for the Americas. Featuring a contemporized exterior design, refreshed public space...
Categories: News

The U.S. Construction Pipeline Showed Healthy Growth in the First Quarter

May 2, 2018 - 10:39am
The U.S. Construction Pipeline kicked off the first quarter of 2018 with 5,255 Projects/636,174 Rooms, up 4% by projects and 6% by rooms Year-Over-Year (YOY), according to analysts at Lodging Econometrics (LE). In comparison to the highest Pipeline ...
Categories: News

Two Roads Hospitality Selects Inntopia for Company-Wide CRM Platform

May 2, 2018 - 10:24am
STOWE -- Two Roads Hospitality, the Denver-based lifestyle hotel management company that includes Thompson Hotels, Destination Hotels, and Joie de Vivre Hotels, has contracted with Vermont-based Inntopia for a custom CRM database, marketing automati...
Categories: News

Frasers Hospitality Develops First-of-its-Kind Revenue Management Capabilities for Long Stays

May 2, 2018 - 10:16am
Singapore -- Frasers Hospitality, a member of Frasers Property Group, is collaborating with Duetto to design new features within an app that will yield room rates on long stays, a traditionally underserved segment. This is part of a larger initiativ...
Categories: News

Core Essence Redefines The Business of Wellness

May 2, 2018 - 9:49am
Jennifer has worked in spa operations and management with some of the world's leading hospitality organizations including Fairmont Hotels & Resorts, Hilton Worldwide and Starwood Hotels & Resorts. She holds a degree in Health Sciences and Health Psy...
Categories: News

WorldHotels expands focus on digital expertise and services

May 2, 2018 - 9:22am
Frankfurt -- WorldHotels, a global sales, marketing and distribution company is further strengthening its online focus by appointing Franco Sterl as Director E-Commerce. Sterl, who joined the group this month, will be based in Berlin, Germany.Two ye...
Categories: News

Historic train stations converted into hotels |

May 2, 2018 - 5:06am
Once grand reminders of how interconnected the United States had become, train stations across the country slowly fell out of use and into disrepair in the 1960s and '70s when new transportation technology outpaced them. Luckily for some train stati...
Categories: News

Segmentation throughout the guest journey | By Nicki Graham

May 2, 2018 - 4:54am
Do they all receive the same communication to confirm their stay and/or before their arrival?Are they all confronted with the same post-stay survey communication once they check-out?What level of interaction, outside of face-to-face encounters, do y...
Categories: News

Everyware Launches Innovative Text Messaging Solutions At ARDA World Convention, Taking Guest Communication To A New Level

May 2, 2018 - 4:53am
Las Vegas, NV -- Everyware, Inc, an Austin based company is redefining payment processing and customer engagement via two-way text communication, today announces the launch of its secure Pay By Text payment solution and Lead Gen App, at one of the w...
Categories: News

Milestone Partners with Yelp to Launch New Client Offering

May 2, 2018 - 4:32am
SILICON VALLEY, CA -- Milestone, a provider of digital marketing solutions for location-based businesses, today announced participation as a Yelp Ads Certified Partner (YACP) to enable Milestone to help location-based businesses manage their presenc...
Categories: News

The four moments travel brands must connect with their mobile customers

May 2, 2018 - 4:26am
EyeforTravel and SAP's new Driving Intelligent, Interconnected Mobile Engagement Throughout the Travel Journey report, which is free to download now, identifies the four key areas where travel brands need to target mobile consumers. 1. AwarenessIt i...
Categories: News

2018 Hospitality Industry Outlook - Let the Good Times Roll... for Now

May 1, 2018 - 11:18am
The International Hotel Investment Forum held in March (IHIF2018) presents an opportunity to sit back and take stock of where the industry is heading. As Hospitality Insights reported a year ago, the economic outlook at the time was cautious, but th...
Categories: News

The 5 Hottest International Growth Markets for Hotels

May 1, 2018 - 11:17am
What do people mean when they say the world is getting smaller? Well, I'd suggest it boils down to three things. First, the Internet and social media have led to an explosion in cross-border connections and travel information. Second, air travel is ...
Categories: News

Cachet Boutique NYC Enhances Guest Connectivity and Marketing Efforts with BeyondTV by Hotel Internet Services

May 1, 2018 - 11:02am
New York -- Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of its BeyondTV solution at the Cachet Boutique NYC, an ultra luxurious h...
Categories: News