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Food for thought: Tours and Activities, a fad? State of AI in travel and more stories | By Martin Soler

Hospitality Net - May 2, 2018 - 12:17pm
With two exciting new projects on the way and a lot of travel, the newsletter has been delayed. The two projects are, Tell. Trends which is a paid quarterly report on the trends, possibilities and benchmarking ideas for the hotel technology and mark...
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Aligning Software with the Human Touch | By Donna Jackson

Hospitality Net - May 2, 2018 - 12:14pm
As the General Data Protection Regulation (GDPR) looms and goes into effect within weeks, it's more critical than ever to ensure that consumer data is managed within the parameters, while also enabling hoteliers to build better relationships with th...
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5 Signs It's Time to Change Your Hotel Property Management System | By Jos Schaap

Hospitality Net - May 2, 2018 - 11:47am
Sticking with an outdated solution only leads to a drain on resources and the loss of opportunities while making a change to your hotel PMS can reinvigorate your brand, increase revenue, and drive loyalty. Here are five signs that it is time to chan...
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We're The Front Desk, Not The Shipping Department | By Shep Hyken

Hospitality Net - May 2, 2018 - 11:11am
The short version of my story is this: At a recent conference, the client gave their speakers a gift - a backpack filled with swag that included fancy water bottles, fleece pull-overs and more. This wonderful gift was a little large to fit in my sui...
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The Luxury Collection And Sofia Sanchez De Betak Unveil Vibrant Kimono-Inspired Capsule Collection

Hospitality Net - May 2, 2018 - 10:53am
The Luxury Collection Hotels & Resorts, and Sofia Sanchez de Betak, graphic designer and creative director, are pleased to announce the launch of an exclusive capsule collection, CHUFY x The Luxury Collection.The 36-piece capsule collection is inspi...
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Moxy Hotels Teams Up With Comedy Powerhouse Upright Citizens Brigade (Ucb) To Create Brand-Wide Crew Training

Hospitality Net - May 2, 2018 - 10:49am
Moxy Hotels, Marriott International's experiential hotel brand, announced today a multifaceted collaboration with the award-winning improv theater, Upright Citizens Brigade (UCB). The two brands will team up to debut an original employee crew traini...
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Hampton by Hilton Unveils New Prototype

Hospitality Net - May 2, 2018 - 10:42am
MCLEAN, Va. -- Hampton by Hilton, Hilton's (NYSE: HLT) upper-midscale brand, announced today a new Hampton Inn & Suites by Hilton and Hampton Inn by Hilton prototype for the Americas. Featuring a contemporized exterior design, refreshed public space...
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The U.S. Construction Pipeline Showed Healthy Growth in the First Quarter

Hospitality Net - May 2, 2018 - 10:39am
The U.S. Construction Pipeline kicked off the first quarter of 2018 with 5,255 Projects/636,174 Rooms, up 4% by projects and 6% by rooms Year-Over-Year (YOY), according to analysts at Lodging Econometrics (LE). In comparison to the highest Pipeline ...
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Two Roads Hospitality Selects Inntopia for Company-Wide CRM Platform

Hospitality Net - May 2, 2018 - 10:24am
STOWE -- Two Roads Hospitality, the Denver-based lifestyle hotel management company that includes Thompson Hotels, Destination Hotels, and Joie de Vivre Hotels, has contracted with Vermont-based Inntopia for a custom CRM database, marketing automati...
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Today's special: Celebrating National Small Business Week

NRA News - May 2, 2018 - 10:21am

As National Small Business Week continues, we're honoring the work of restaurateurs and the impact our industry has on our country and the U.S. economy.

Categories: Food, News

Frasers Hospitality Develops First-of-its-Kind Revenue Management Capabilities for Long Stays

Hospitality Net - May 2, 2018 - 10:16am
Singapore -- Frasers Hospitality, a member of Frasers Property Group, is collaborating with Duetto to design new features within an app that will yield room rates on long stays, a traditionally underserved segment. This is part of a larger initiativ...
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Core Essence Redefines The Business of Wellness

Hospitality Net - May 2, 2018 - 9:49am
Jennifer has worked in spa operations and management with some of the world's leading hospitality organizations including Fairmont Hotels & Resorts, Hilton Worldwide and Starwood Hotels & Resorts. She holds a degree in Health Sciences and Health Psy...
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WorldHotels expands focus on digital expertise and services

Hospitality Net - May 2, 2018 - 9:22am
Frankfurt -- WorldHotels, a global sales, marketing and distribution company is further strengthening its online focus by appointing Franco Sterl as Director E-Commerce. Sterl, who joined the group this month, will be based in Berlin, Germany.Two ye...
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Historic train stations converted into hotels | usatoday.com

Hospitality Net - May 2, 2018 - 5:06am
Once grand reminders of how interconnected the United States had become, train stations across the country slowly fell out of use and into disrepair in the 1960s and '70s when new transportation technology outpaced them. Luckily for some train stati...
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Segmentation throughout the guest journey | By Nicki Graham

Hospitality Net - May 2, 2018 - 4:54am
Do they all receive the same communication to confirm their stay and/or before their arrival?Are they all confronted with the same post-stay survey communication once they check-out?What level of interaction, outside of face-to-face encounters, do y...
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Everyware Launches Innovative Text Messaging Solutions At ARDA World Convention, Taking Guest Communication To A New Level

Hospitality Net - May 2, 2018 - 4:53am
Las Vegas, NV -- Everyware, Inc, an Austin based company is redefining payment processing and customer engagement via two-way text communication, today announces the launch of its secure Pay By Text payment solution and Lead Gen App, at one of the w...
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Milestone Partners with Yelp to Launch New Client Offering

Hospitality Net - May 2, 2018 - 4:32am
SILICON VALLEY, CA -- Milestone, a provider of digital marketing solutions for location-based businesses, today announced participation as a Yelp Ads Certified Partner (YACP) to enable Milestone to help location-based businesses manage their presenc...
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The four moments travel brands must connect with their mobile customers

Hospitality Net - May 2, 2018 - 4:26am
EyeforTravel and SAP's new Driving Intelligent, Interconnected Mobile Engagement Throughout the Travel Journey report, which is free to download now, identifies the four key areas where travel brands need to target mobile consumers. 1. AwarenessIt i...
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In a diverse world, use these 4 tips to succeed

NRA News - May 1, 2018 - 9:32pm

As our industry and customers become more diverse, it's important to educate ourselves and our employees in understanding diversity, says MFHA's Gerry Fernandez.

Categories: Food, News

2018 Hospitality Industry Outlook - Let the Good Times Roll... for Now

Hospitality Net - May 1, 2018 - 11:18am
The International Hotel Investment Forum held in March (IHIF2018) presents an opportunity to sit back and take stock of where the industry is heading. As Hospitality Insights reported a year ago, the economic outlook at the time was cautious, but th...
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